Returns, Refunds, and Exchanges

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email vdogs4vets@vdogs.org to request a refund.
2. Mail your returned item to:

Top Dogg K9 Foundation
4766 Stone Mountain Highway
Lilburn, Georgia 30047

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Custom items cannot be returned.  Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in “like new” condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.